If you face problems with TPT, feel free to consult the TPT Manual or reach out to our support team for more specific questions.
You can write us an e-mail, or use the PikeTec Support Center. The latter is the most convenient for you and us. Please note that support is only granted to you when you have a valid TPT license.
In both cases, please provide the following information so we can help you as fast as possible:
Please attach screenshots to your message. Example files are also appreciated
In case you have a tool-specific question you might find an answer by consulting the TPT manual or the TPT API manual. Both are linked below.
Please provide as much detail as possible so we can best assist you. Every support request is assigned a unique ticket number which you can use to track the progress and responses online.
E-mail: tpt-support@piketec.com
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If you are under 16 and wish to give consent to optional services, you must ask your legal guardians for permission. We use cookies and other technologies on our website. Some of them are essential, while others help us to improve this website and your experience. Personal data may be processed (e.g. IP addresses), for example for personalized ads and content or ad and content measurement. You can find more information about the use of your data in our privacy policy. Here you will find an overview of all cookies used. You can give your consent to whole categories or display further information and select certain cookies.